Privacy Policy

Introduction

Xolara is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form
• Schedule a consultation
• Subscribe to communications
• Interact with our website

This information may include your name, email address, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Device information

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Schedule and conduct consultations
• Improve our website and services
• Send informational communications (with your consent)
• Analyse website usage and trends
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in operating our website and conducting our services
• Legal authorities when required by law or to protect our rights
• Business successors in the event of a merger or acquisition

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights Under UK GDPR

Under UK data protection law, you have the following rights:

• Right to access your personal information
• Right to rectification of inaccurate information
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Xolara
23 Park Row, Leeds LS1 5JF, United Kingdom
Email: [email protected]
Phone: +44 113 782 6094